Frequently asked questions

All your
answers here

Find quick answers to your questions about our services, terms and financing process.

Categories

Eligibility

What are the conditions to get a FinanSecure loan?
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To be eligible, you must be of legal age (minimum 18), reside in Europe, have regular income and not be in a situation of over-indebtedness. Specific conditions vary depending on the type of financing desired. An advisor studies each file individually.

Can I apply if I am on a probationary period with a permanent contract?
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Yes, people on a probationary period with a permanent contract can submit an application. However, the final decision will depend on the overall analysis of your file, including your income, charges and banking history.

Can self-employed workers obtain financing?
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Absolutely. FinanSecure offers solutions dedicated to self-employed, freelancers and independent workers. We take into account your income over the last 2-3 years of activity to assess your repayment capacity.

Does a previous refusal from another bank prevent me from applying?
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No, a refusal from another institution does not automatically exclude you. FinanSecure performs its own independent analysis. Each file is examined individually according to our own criteria.

Application process

How do I apply for financing?
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The application is made online via our application form

What documents are needed for my file?
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The generally required documents are: valid ID, last 3 pay slips (or last 2 balance sheets for self-employed), last 3 bank statements, proof of address less than 3 months old, and if applicable, quote or purchase order for specific loans (car, real estate...).

How long does the review of my file take?
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You will receive a preliminary response within 24 working hours after receiving your complete file. Final validation and fund release generally occurs within 3 to 7 working days depending on file complexity.

Can I track the progress of my application?
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Yes. As soon as your file is received, you are put in touch with a dedicated advisor who keeps you informed at every step by email and phone. You can also contact us at any time for a status update.

Does the application involve a contractual commitment?
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No. Simulation and preliminary application do not constitute a commitment. The loan contract is only signed after your explicit agreement on the final offer presented by your advisor.

Rates & Conditions

How are interest rates determined?
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Rates are calculated based on several criteria: amount borrowed, duration, your financial profile (income, charges, history), and type of financing. Our rates start at 3.9% for real estate, 4.9% for auto and 5.5% for personal.

Are there any application fees?
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Any possible application fees are communicated to you before any signature and included in the APR presented in the loan offer. Our commitment: zero hidden fees, everything is transparent from the initial quote.

What is APR and why is it important?
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Annual Percentage Rate (APR) represents the total cost of your credit, including interest, application fees and mandatory insurance. It is the only indicator for objectively comparing different credit offers.

Are rates fixed or variable?
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FinanSecure mainly offers fixed rates to guarantee the stability of your monthly payments. Variable rates may be offered on certain real estate products depending on your profile and preference, with a full explanation of associated risks.

Repayment

Can I repay my loan early?
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Yes, early repayment is possible, in full or in part. Early repayment penalties (IRA) may apply according to applicable legal provisions, but they are always specified in your contract before signing.

What happens if I have payment difficulties?
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Contact your advisor at the first signs of difficulty. FinanSecure can offer adapted solutions: deferral of installments, adjustment of monthly payments or rescheduling. We always prefer an amicable solution. Contact us

How are monthly payments debited?
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Monthly payments are automatically debited by transfer or SEPA direct debit on the same day each month. You choose the debit date when signing the contract. A monthly statement is sent to you by email.

Security & Confidentiality

How are my personal data protected?
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All your data is processed in accordance with GDPR (General Data Protection Regulation). We use SSL/TLS protocols to secure exchanges and never share your information with unauthorized third parties. You can view our complete Privacy policy

Is FinanSecure a regulated company?
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FinanSecure operates in compliance with European financial regulations applicable to credit institutions and financing intermediaries. Our activities are declared and supervised by the competent authorities. For any information, Contact us

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